1- Presentation of our site

assistance-juridique.eu is a legal assistance platform that offers online legal consultations in all areas of law.
Our site aims to provide legal services to litigants and to offer them a reliable, fast and efficient service.
Subscribing to our site implies acceptance of our general conditions, which at the same time acknowledges having read them fully.

2- Subscription method

In order to request legal assistance, the Internet user must consult our site and fill out the form fields in order to provide a certain amount of personal data concerning them. He will then have to write the question he wishes to submit to our lawyers. Finally, he will have to click on the validation button.
From then on, the question will be sent to the professional, the user will be contacted either by email or by telephone call within 24 hours.
In the context of requests made free of charge, the lack of response cannot give rise to any compensation for the benefit of the Internet user, to the extent that the service is performed free of charge.

3- Payment information

The user can take out a subscription on the website and can pay by credit card.
Payments by credit card are made using secure transactions provided by our banking partner.
This site does not have access to any information concerning the Internet user's means of payment.

4- Availability of our lawyers

Our team is available from Monday to Saturday, from 7 a.m. to 6 p.m. at the following non-premium rate telephone number: +33624397815 and also by email at contact@positiveia.net

5- Right of withdrawal

Our site offers immediate legal assistance, within the meaning of article L121-21-8 of the Consumer Code. As such, litigants will not be able to request the cancellation of the order and the reimbursement of the amount paid. It is therefore expressly understood that users do not have a right of withdrawal.
If the user does not receive the service, the refund will be validated within 72 hours.

6- Compliance with the Data Protection Act

Users when browsing our site assitanceaidejuridique.com are free to provide personal information about themselves. However, when registering on this site, Internet users must provide certain amounts of information.
This data is preserved in secure conditions, in compliance with the provisions of the Data Protection Act of January 6, 1978. The personal data collected is not subject to any communication to third parties.

7- General

The general conditions of the site are governed by French law.
These terms and conditions may be modified at any time. The general conditions applicable to the user are those in force on the day of their order.